Accessibility Statement

Accessibility Statement

The Virginian Lodge (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) welcomes all guests. We are dedicated to providing exceptional service, from reservation to check-out. 

Digital Accessibility Compliance Guidelines and Goals 

We strive to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria. 

We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. 

In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.  

Continuous Digital Monitoring 

Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. 

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time. 

We welcome feedback  

If you experience any difficulty accessing or navigating our websites or have any  accessibility-related questions or comments, we are listening. Please contact us at info@virginianlodge.com with a description of the issue you encountered and your contact information. You are also welcome to call us at 307-733-2792 for assistance 24 hours a day, 7 days a week. 

The Virginian Lodge website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review accessibility information and guidance directly from Facebook, Youtube, Twitter and Instagram.  

Accessible Features and Amenities 

The Virginian Lodge is compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.  

Property features

Accessible public entrance.   

Accessible registration desk. The registration desk is 46” high. Guests who are unable to use the registration desk will be personally attended by staff. 

Accessible route from the public entrance and rooms to the registration area.

Accessible emergency exit (same as main entrance).  

Accessible public restroom.  

Accessible route from parking area to the main entrance. 

Space to accommodate accessible vehicles. 

TTY for guest use.

Visual and audible alarms for smoke, fire and emergency.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Service animals are welcome at The Virginian Lodge. 

Accessible food and beverage outlets: 

Restaurant 

Bar

Liquor store 

Accessible route to food and beverage outlets from the public entrance and rooms. 

Accessible meeting and event facilities: 

Convention Center 

Accessible route to meeting and event facilities from the public entrance and rooms.   

Accessible pool with chair lift. 

Accessible route to pool from the public entrance and rooms.  

Hair salon with accessible entrance. 

Accessible route to Hair Salon from public entrance and rooms. 

Accessible guest rooms 

Accessible Standard Queen Bed 
One queen bed
Roll-in shower with grab bars 

Accessible Jacuzzi Suite 
One king bed
Roll-in shower with grab bars 

Click here to visit our rooms page. 

Accessible route from public entrance and registration area to accessible rooms.

Please note that Standard Rooms may not have accessible features. 

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on The Virginian Lodge website. 

 

SPRINGBOARD HOSPITALITY ACCESSIBILITY STATEMENT

This accessibility statement (“Statement”) applies to Springboard Hospitality, its subsidiaries and all of the hotels within the Springboard Hospitality Portfolio of Brands1 (collectively, "Springboard Hospitality," "we," or "us"). At Springboard Hospitality, we strive to deliver outstanding products, services, and experiences. We value your business and, more importantly, your loyalty. We recognize that accessibility for all is an important issue.

The Springboard Hospitality Portfolio includes, Airtel Plaza Hotel, Banyan Harbor Resort, Best Western Orlando Gateway Hotel, Best Western Plus at Lake Powell, Best Western Sonoma Winegrower's Inn, Carriage House Las Vegas, Chamberlain West Hollywood, The Getaway, Grafton on Sunset, Harbor Court Hotel, The Hideaway, Hotel Renew, Hotel Winters, Jackson Hole Lodge, Montrose West Hollywood, Le Parc Suite Hotel, Marin Suites Hotel, Maui Beach Hotel, Ohia Waikki, Pacific Monarch Hotel, Plantation Hale Suites, River's Edge Hotel & Spa, Royal Grove Waikiki, Studio City Court Yard, Super 8 Tempe, Virginian Lodge, Volcano House, White Sands Hotel, Hilton Garden Inn Denver Airport, Hilton St. Louis Frontenac, SFO Airport Hotel El Rancho Inn Signature Collection, Sedona Rouge Hotel & Spa.

Springboard Hospitality strives to maintain compliance with the World Wide Web's Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) on our website, and:

  *   We have built our website using standard-compliant HTML and CSS

  *   We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant, and are usable by customers who use assistive technology/screen readers.

  *   We have provided consistent navigation across the website

  *   We have ensured that images have alternative texts and descriptive links.

In addition, we offer rooms with accessibility features, which may be booked through springboardhospitality.com and any of our portfolio of hotels brand websites.

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us at ada@olshotels.com or phone us at 818-905-8280.  We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.